At Jili Hot, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the Jili Hot platform, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.
Last Updated: January 2025Six things you should know about how Jili Hot handles your personal data before you read the full policy below.
All personal data stored by Jili Hot is protected using industry-standard encryption. Your account details, payment information, and identity documents are stored on secured servers with restricted access. Only authorised Jili Hot personnel can access your data, and only when it's necessary to operate your account.
Jili Hot does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, verify your identity, and communicate with you about your Jili Hot account. That's it.
Every page on the Jili Hot platform is served over HTTPS with SSL/TLS encryption. This means that any data you send to Jili Hot — including your login credentials, payment details, and personal information — is encrypted in transit and cannot be intercepted by third parties.
Jili Hot only collects the personal data that is genuinely necessary to operate the platform and comply with legal obligations. We don't ask for information we don't need. The data we collect is limited to what's required for account management, payment processing, and identity verification.
Jili Hot uses cookies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it. We only use essential and analytical cookies. We do not use advertising cookies or share cookie data with ad networks.
You have the right to access, correct, or request deletion of your personal data at any time. You can also ask Jili Hot to restrict how your data is processed or to provide you with a copy of your data in a portable format. Contact the support team to exercise any of these rights.
Jili Hot is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "Jili Hot", "we", "us", or "our", it means the company that operates the Jili Hot platform at jili-hot.org.
Jili Hot acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how Jili Hot handles your data, you can contact us at any time using the details in Section 13.
This Privacy Policy applies to all users of the Jili Hot platform, including visitors who browse without registering, registered account holders, and anyone who contacts Jili Hot through any channel.
Jili Hot collects two categories of personal data: information you provide directly to us, and information we collect automatically when you use the platform.
Information you provide directly:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity data | Full name, date of birth, national ID number | Registration and KYC verification |
| Contact data | Email address, phone number | Registration and account updates |
| Financial data | bKash / Nagad / Rocket account number | Deposit and withdrawal requests |
| Verification documents | NID scan, selfie photo | KYC identity verification |
| Communications | Support chat messages, emails | When you contact support |
Information collected automatically:
Jili Hot collects your personal data through the following methods:
Jili Hot uses your personal data only for legitimate purposes that are necessary to operate the platform and comply with our legal obligations. The table below sets out the specific purposes for which we use your data and the legal basis for each.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| Verifying your identity (KYC) | Legal obligation |
| Preventing fraud and money laundering | Legal obligation |
| Providing customer support | Contract performance |
| Sending account-related notifications | Contract performance |
| Improving platform performance | Legitimate interest |
| Sending promotional offers (opt-in only) | Consent |
Jili Hot will never use your personal data for any purpose that is not listed above without first obtaining your explicit consent.
Jili Hot does not sell your personal data to any third party. We share your data only with the following categories of trusted partners, and only to the extent necessary to operate the platform:
No data sales: Jili Hot will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. If this policy ever changes, you will be notified in advance and given the opportunity to object.
Jili Hot uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is a breakdown of the cookies we use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain your session, remember your language preference | No — required for the platform to function |
| Analytical cookies | Understand which pages are most visited and how players navigate the platform | Yes — via browser settings |
| Preference cookies | Remember your display settings and game preferences | Yes — via browser settings |
Jili Hot does not use advertising cookies or tracking pixels that share your data with ad networks. You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will prevent you from logging in to your Jili Hot account.
Jili Hot retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods are as follows:
After the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be linked to you.
Jili Hot takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure:
While Jili Hot takes every reasonable precaution to protect your data, no online platform can guarantee 100% security. If you suspect your account has been compromised, contact the Jili Hot support team immediately.
As a Jili Hot player, you have the following rights over your personal data. You can exercise any of these rights by contacting the Jili Hot support team at [email protected].
Request a copy of all personal data Jili Hot holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interest, including marketing.
Jili Hot will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
The Jili Hot platform is strictly for adults aged 18 and over. Jili Hot does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Jili Hot or provided personal data to us, please contact us immediately at [email protected] and we will take prompt action to delete the data and close the account.
If Jili Hot discovers that an account belongs to a person under 18, the account will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source.
The Jili Hot platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the Jili Hot platform. When you follow a link to a third-party site, that site's own privacy policy will apply and Jili Hot has no control over how that site collects or uses your data.
Jili Hot recommends that you read the privacy policy of any third-party site you visit before providing any personal information to that site.
Jili Hot may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that affect your rights or how we use your data, Jili Hot will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of the Jili Hot platform after a policy update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Jili Hot handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
For data rights requests, please include your registered email address and a brief description of your request. Jili Hot will respond within 30 days.
Now you know exactly how Jili Hot protects your data. Create your account today, make a BDT deposit, and start playing your favourite games in minutes.