Jili Hot Terms and Conditions

01 Acceptance of Terms

By accessing, registering on, or using the Jili Hot platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms and Conditions form a legally binding agreement between you and Jili Hot. If you do not agree with any part of these terms, you must not use the Jili Hot platform.

These Terms and Conditions apply to all users of Jili Hot, including players who browse the site without registering, registered account holders, and anyone who participates in any promotion or game offered by Jili Hot. Your continued use of the platform after any update to these terms constitutes your acceptance of the revised terms.

02 Eligibility

To register and play on Jili Hot, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Jili Hot operates a strict 18+ policy and does not permit anyone under the age of 18 to register, deposit, or play on the platform under any circumstances.
• You must be legally permitted to participate in online gaming activities under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be an employee, contractor, or close family member of an employee or contractor of Jili Hot or any of its affiliated companies.
• You must not be self-excluded from Jili Hot or any other gaming platform under a self-exclusion agreement that is still in effect.

Jili Hot reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof that you meet the eligibility requirements, your account may be suspended and any funds held pending verification may be withheld until the matter is resolved.

03 Account Registration

Each person is permitted to hold only one account on Jili Hot. Creating multiple accounts — whether under the same name, different names, or using different devices or payment methods — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When you register on Jili Hot, you are required to provide accurate, complete, and up-to-date personal information. This includes your full legal name, date of birth, email address, and phone number. You must not use false information, someone else's identity, or a fictitious identity when registering.

You are responsible for keeping your Jili Hot account login credentials — including your username and password — secure and confidential. You must not share your login details with any other person. Jili Hot will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• Notify Jili Hot immediately if you suspect your account has been accessed without your authorisation.
• Do not use a shared device to access your Jili Hot account without logging out after each session.
• Update your contact details promptly if they change so that Jili Hot can reach you when needed.

04 Deposits and Withdrawals

All financial transactions on Jili Hot are conducted in Bangladeshi Taka (BDT). Jili Hot accepts deposits via bKash, Nagad, and Rocket. Minimum and maximum deposit limits apply and are displayed at the time of deposit. Jili Hot does not charge fees on standard deposits, but your mobile wallet provider may apply their own transaction charges.

Withdrawal requests are processed by the Jili Hot payments team around the clock. Standard withdrawals to bKash and Nagad are typically completed within 10 to 30 minutes of approval. Jili Hot reserves the right to request identity verification documents before processing any withdrawal, particularly for first-time withdrawals or withdrawals above a certain threshold.

• Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible.
• Jili Hot will not process withdrawals to third-party accounts or payment methods not registered to the account holder.
• Bonus funds are not withdrawable until the applicable wagering requirement has been fully met.
• Jili Hot reserves the right to delay or withhold a withdrawal pending investigation if there is reasonable suspicion of fraudulent activity.
• Minimum withdrawal amounts apply and are displayed in the withdrawal section of your account.

05 Bonuses and Promotions

Jili Hot offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms and conditions that are published alongside each promotion. By claiming any bonus on Jili Hot, you agree to the specific terms of that promotion in addition to these general Terms and Conditions.

Unless stated otherwise in the specific promotion terms, the following general bonus rules apply to all Jili Hot promotions:

• Bonus funds are credited to a separate bonus balance and cannot be withdrawn until the wagering requirement is met.
• Wagering requirements must be completed within the time limit specified for each promotion. Unused bonus funds expire at the end of the promotion period.
• Jili Hot reserves the right to withdraw any bonus offer at any time and to void bonus funds if there is evidence of abuse or exploitation of the promotion.
• Only one bonus may be active at a time unless the specific promotion terms state otherwise.
• Bonuses are intended for personal entertainment only and may not be transferred between accounts.

Jili Hot monitors bonus usage and reserves the right to void winnings and close accounts where it determines that a player has been exploiting bonus offers in bad faith, including through the use of multiple accounts, coordinated play, or any other method designed to circumvent the spirit of the promotion.

06 Game Rules and Fairness

All games available on Jili Hot use certified Random Number Generation (RNG) systems to determine outcomes. The RNG systems used by Jili Hot's game providers are independently tested and certified to ensure that game outcomes are genuinely random and not influenced by any external factor, including previous results or the size of bets placed.

Return to Player (RTP) percentages for all games are published and available to players. The RTP represents the theoretical percentage of all wagered money that a game will pay back to players over a large number of rounds. Individual session results will vary and the published RTP does not guarantee any specific outcome for any individual player or session.

• In the event of a technical error or malfunction during a game, the affected round will be voided and the stake returned to the player's account.
• Jili Hot is not responsible for losses resulting from a player's misunderstanding of game rules. Game rules are available within each game before play begins.
• Jili Hot reserves the right to void any bet placed after the result of that bet has already been determined, whether due to a technical error or any other reason.

07 Prohibited Conduct

The following activities are strictly prohibited on Jili Hot. Engaging in any of these activities will result in immediate account suspension, forfeiture of any balance, and may result in legal action:

• Using automated software, bots, scripts, or any other tool to interact with the Jili Hot platform in a way that is not through normal manual play.
• Exploiting software bugs, technical errors, or loopholes in the platform to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or share information in a way that gives an unfair advantage.
• Using the Jili Hot platform for money laundering or any other illegal financial activity.
• Providing false identity information or impersonating another person during registration or verification.
• Attempting to reverse engineer, copy, or reproduce any part of the Jili Hot platform or its games.
• Harassing, threatening, or abusing Jili Hot staff or other players through any communication channel.

08 Responsible Gaming

Jili Hot is committed to promoting responsible gaming among all players on the platform. We believe that gaming should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties related to their gaming behaviour.

The following responsible gaming tools are available to all Jili Hot account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control how much you spend.
• Session Time Reminders: Receive notifications after a set period of play to remind you how long you have been playing.
• Self-Exclusion: Request a temporary or permanent self-exclusion from Jili Hot at any time. During a self-exclusion period, you will not be able to log in or deposit.
• Reality Checks: Enable periodic pop-up reminders showing your net gaming activity during a session.

If you are concerned about your gaming behaviour or that of someone you know, please visit the Responsible Gaming page for more information and resources.

09 Privacy and Data

Jili Hot collects and processes personal data in accordance with its Privacy Policy. By accepting these Terms and Conditions, you also acknowledge and consent to the data collection and processing practices described in the Privacy Policy. The Privacy Policy forms part of these Terms and Conditions and should be read alongside them.

Jili Hot uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and communicate with you about your account and promotions. Jili Hot does not sell your personal data to third parties. Data is shared with payment processors and identity verification providers only to the extent necessary to operate the platform.

10 Intellectual Property

All content on the Jili Hot platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of Jili Hot or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Jili Hot platform without prior written permission from Jili Hot. Unauthorised use of Jili Hot's intellectual property may result in legal action.

11 Limitation of Liability

Jili Hot provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

• Jili Hot is not liable for any loss of profits, loss of data, or any indirect or consequential loss arising from your use of the platform.
• Jili Hot is not responsible for losses resulting from internet connectivity issues, device failures, or any other technical problems outside of our direct control.
• In the event of a platform error that results in an incorrect game outcome or payment, Jili Hot reserves the right to correct the error and adjust account balances accordingly.

12 Account Suspension and Closure

Jili Hot reserves the right to suspend or close any account at any time and for any reason, including but not limited to:

• Breach of these Terms and Conditions.
• Failure to pass identity verification checks.
• Suspected fraudulent activity or money laundering.
• Requests from regulatory or law enforcement authorities.
• Inactivity for a period exceeding 12 consecutive months.

If your account is closed due to a breach of these Terms and Conditions, any balance remaining in your account may be forfeited. If your account is closed for any other reason, any verified real-money balance will be returned to you via your registered payment method after any applicable deductions.

You may also close your own Jili Hot account at any time by contacting the support team. Account closure requests are processed within 48 hours. Any pending withdrawals at the time of closure will be processed in the normal way.

13 Changes to These Terms

Jili Hot reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, Jili Hot will notify registered players via email or an in-platform notification.

Your continued use of the Jili Hot platform after any changes to these Terms and Conditions are published constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the platform and may request account closure.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before you start playing on Jili Hot, please get in touch with the support team. We're available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the Jili Hot platform after login
• FAQ: Visit the FAQ page for answers to common questions